ThunderWasp Limited Warranty Policy


ThunderWasp offers a Limited Warranty on our products.

ThunderWasp provides the following warranty coverage:

  • 30-day or 100-mile* warranty on workmanship defects and operational issues for the unit.
  • 30-day or 100-mile* warranty on all parts and OEM accessories.
  • 365-day or 1000-mile* warranty for the bike power system (motor, controller, and battery).

*Whichever comes first. Warranty coverage begins on the date of product delivery.


Warranty Exclusions


ThunderWasp excludes normal wear components such as whole vehicle bearings (excluding motor bearines)Brake lever, belt, chain, shock absorber oil seal, inner and outer tires, disc rotor, Brake pads, steering wheel assembly, mudguards, rubber seals, seat cushions, fuses spokes, decorative pieces and plastic parts.

The warranty also excludes any failures caused by:

  • Misuse, neglect, accidents, or collisions.
  • Altering factory wiring or installing non-genuine ThunderWasp parts.
  • Racing or competition use.
  • Improper charging, discharging, or storage of the unit.

Any misuse or modification will void this Limited Warranty.

Proof of Purchase Requirement


Limited warranties remain valid only when accompanied by the original proof of purchase from ThunderWasp or an authorized ThunderWasp dealer.


When submitting a warranty claim, please provide the following to allow us to best assist you:

  • Vehicle Identification Number (VIN)
  • Proof of purchase.
  • Odometer Reading
    • Used to determine warranty eligibility.
  • Photos and/or videos demonstrating the issue. More may be requested by ThunderWasp staff.